Stone Design Forums

Every time I try to drag any image format out of the Image Well and into a Finder window (or onto the Desktop), I get a "not allowed" icon and the export doesn't happen.

I can drag onto Create windows, including the Library Resources window, but not to any Finder windows. I can also drag onto Safari windows and TextEdit windows. Most applications except Finder appear to work okay.

So what the heck? Any ideas?

You can always set the Image Well to "Any" and clicking it brings up a Save Panel - that SHOULD work.

I can drag into Finder from the Well - what "Image File Type" were you using??

It does. No problem. And I can save any file type to the Desktop that way. The problem appears confined to dragging images to Finder windows. Mail, TextEdit and Safari all accept dragged images as expected.


The error appears with all file types, including RTF and ASCII.

I am using Finder version 10.4.4. No errors appear in console.log or system.log.

I am using Create 12.5.1 and Mac OS X 10.4.6.

Obviously this isn't an end-of-the-world problem. It's just weird and somewhat annoying, because I found the draggable image function extremely useful. Much like everything in Create.

Thanks for having a look, anyway.

This has happened to me a few times, but if you restart the Finder, it should go away. To do that, option-click the Finder icon in the Dock, and choose Relaunch.

That should fix it.

Looks like the upgrade to 12.5.2 fixed the problem. Very strange.

The Finder restart did NOT, just for completeness' sake.

Thanks for all the help.

The problem suddenly reappeared in 12.5.5. We shall see if the 12.5.6 upgrade solves it again.

It did NOT resolve with 12.5.6, to my dismay. Upon startup of Create I get the following message in console.log:

2006-09-12 23:56:19.178 Create[13693] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
/System/Library/Frameworks/Foundation.framework/Resources/Languages/en
The parser will retry as in 10.2, but the problem should be corrected in the plist.

That error appears to happen as of 12.5.6, but I was seeing the Image Well issue in 12.5.5, so I doubt it's related. Still, you never know.

If there's anything else I should scour my logs for, I'd love to know. This is extremely annoying for me.

Sorry to hear about the problems.

Since you can go to other apps, could it be possibly Finder/Finder Prefs issues?

Can you drag out of other apps to the Finder - such as iMaginator, iPhoto, or ShapeOnYou?

If you create another account and use Create do you recreate the problem?

I'm using OS X 10.4.7 and Create 12.5.6 running as a Standard User with no hiccups at all.

daddydoodaa

OSX 10.4.7 Create 12.5.6

I get the exact same message in the Console log (as said above the message appears at start up). Testing this morning I can drag from the Image Well to a Finder window, no problem.

In OSX 10.4.6 there was a bug in the Finder, if you used the Finder to download an ftp link (Andrew often gives us a link like this ftp://ftp.swcp.com/pub/tmp/a/iMaginator.dmg ) the first download would work but a subsequent one would not. If you then brought up the force quit dialogue box (Apple + Alt + Esc keys) it would show that the finder had stopped responding. I have then experienced problems dragging to Finder windows.

OSX 10.4.7 looks to have fixed some of the problems with Finder windows and ftp. I have an Axis network camera that I have set to ftp pictures to my iMac's hard drive when motion is detected. The first event ftp's ok any subsequent event will not without a finder restart.

It may be an Apple problem not a Stone one.

2006-09-14 11:42:50.824 Create[451] CFLog (0):
CFPropertyListCreateFromXMLData(): plist parse failed; the data is not proper UTF-8. The file name for this data could be:
/System/Library/Frameworks/Foundation.framework/Resources/Languages/en
The parser will retry as in 10.2, but the problem should be corrected in the plist.
Sep 14 11:48:58 MFC2 /Applications/Stone Studio/Create.app/Contents/MacOS/Create: CGGStackRestore: gstack underflow.

RE: console messages that you have seen -

- the XML warning is just that - no biggie - and it's an Apple file:



- the gstack underflow message was traced to Apple's RulerView and they did fix it in a future operating system I've noticed. Turning rulers off by default stops that message, although it's just a warning as well


So those are basically red herrings re: your drag problem.

Did you try as DaddyDooDaa said, and try Create from a newly created "aka VIRGIN" account? It seems like something in your configuration since no one else can duplicate it...

Now, re: clicking FTP links and having them work or not. I just use Safari, and if I click one of those FTP links in Mail or Safari, Safari will just download it. Not sure why it just works once for Blond...

Anyway, you can just choose "Go, iDisk -> Other People's Public Folder" in Finder, and enter "stone_design" to mount our downloads in Finder.

Well, THIS time restarting the Finder helped. Things are working now. Last time that didn't help so I didn't consider it this time, but what do you know.

So perhaps last time I only THOUGHT I restarted the Finder.

I did test dragging with iPhoto before restarting Finder, and it worked, so the problem appears limited to the Create/Finder combo.

Anyway, working once again. Stay tuned.

And thank you everyone for the very useful suggestions and ideas.