Q: How do I update to the latest Twittelator?

A: Get V1.6! You use iTunes on your desktop - here’s a complete how-to guide to updating.

Q: Arrgh! Using camera is causing a crash!

A: We know, Apple knows - it’s an out-of-memory situation. Workaround: take photo using “Camera” app, and then bring photo into Twittelator from “Library”. We hope Apple will fix this in iPhone OS 2.2.

Q: Arrgh! Going to certain websites crashes Twittelator!

A: We know, Apple knows - again, it’s an out-of-memory situation. We hope Apple will fix this in iPhone OS 2.2. The browser should not crash an app! You can try reducing the number of tweets you receive and not threading replies to save some memory. You can reboot your phone as well.

Q: Can I send Web Page Links from Safari to Twittelator in a new tweet?

A: Yes - it’s easy - and you can even make a BookMarklet to automate the process. We wrote this page to teach you how!

Q: How do I get good Nearby (local) Search results?

A: Keep these various hints and tips in mind:

a. wait a minute after launch to get the absolute most accurate to where you are

b. too large a radius on just a nearby search takes a long time and may time out

c. too small a radius may not encompass the geo-center of your town

d. fastest if you include a search term along with “Nearby”

e. switch on 'Auto Update Location' in Settings - the gear icon - to geocode your tweets.

Q: I just got Twittelator Pro and I can't get any Tweets - I keep getting the following error: NSURLErrorDomain error -1012.

A: You may have entered your Screen name and/or Password incorrectly. Both are case sensitive so enter them carefully. Click the "two people" account button on the upper left of the Groups pane, to get edit the bad account. Tap 'Edit', then the ">" icon to edit the bad account. Enter your screen name and password carefully, Tap Done. Go to My Tweets to see if it can correctly retrieve your account.

Q: I've noticed since I upgraded to the 3G phone and sw v2.1 that every time I start the app it asks for permission to use my current location, and I have to manually disallow it every time. I don't remember this being true on my 2g phone with sw v2.0.2. 

A: that code is in the Apple Code so no, I can't stop it. But you can ;-)

Launch "Settings" app, General -> "Location Services", switch off

Then, no annoying messages! (and no-nearby search either ;-)). Be sure to tap off "Load map on launch" and "Auto Update Location" in Twittelator Pro's settings panel too!

Q: When i have high resolution photos enabled in twittelator pro, and i send a tweet with a picture, i don't see the tweet anywhere in my list of msgs. However when i log into twitter.com and check out twitpic, i see the pictures there. is that normal? are high res pictures when sent in a tweet not actually sent out but just uploaded to twitpic? 

A: 

1. we upload to TwitPic - on high res, edge or even 3G, that can take a bit of time to move that much data

2. When twittelator receives the "A-OK" from TwitPic, it then posts the URL and your Tweet as a new Tweet.

3. did you wait long enough? Give it a minute or two!

Mine go up best when I'm on wifi for sure, and sometimes, I do need to tap "Refresh" icon in bottom left to see the new tweet posting.

Q: WIll it be possible to kilometer instead of miles in the nearby serach? After a search the search is stored in the search list. Wenn I use the nearby search again a new search with my coordinates is stored in the list. Often two or three times..

A: One can create their OWN "nearby" searches:

Search Icon, "Location", Switch on Nearby, and then: Tap "Miles" -> it changes to Kilometers

RE: Saving - this is where it's the accuracy that makes it look like they are identical searches but your phone may have reported a different location.

HINT: be sure to wait a minute after launching the program to get the MOST accurate phone locations

It's easy to delete searches - Searches -> Edit, "Minus" icon, "Delete" to confirm

Q. No trash can appears by my own Tweets, so I can't delete them

A. Be sure you entered your Screen Name in Accounts exactly as it appears in your tweets - that is, pay attention to case. We've seen this happen when user named "BobbyD", entered their screenname as "bobbyd", so this confused Twittelator.

A possible workaround:

1. Twittelator Pro -> Accounts

3. Tap "Add Account"

4. this time, in Screen Name field, enter your user name case-sensitive, ie, if "BobbyD", don't enter "bobbyd"!

5. add password, tap done

Q. I tried sending a Private Message (aka Direct message, 'd USERNAME') but I got back an HTTP Error - why?

A. Not Twittelator Pro's fault! Here are the rules about Direct Messages: 

Twitter's online help files do state that two users need to

be mutually following for direct messaging to work.

See: http://help.twitter.com/index.php?pg=kb.page&id=15

But in reality, I've found that I can successfully send a DM

to any public account that is following me, even if I'm not

following them back.

(Side note: I've always thought this was the correct

behavior, so I was surprised to see both this thread and

the online help file today.) 

To sum up:  If they are following you, you are allowed to direct message them.

However, since you don't follow them, they are unable to reply back to you.

Q. I don’t see direct messages and replies in “Friends’ Tweets”. Why?

A. Replies and Direct Messages (aka DM or Private Messages) appear under “My Replies”. If you want them to also appear in “Friends’ Tweets”, you can turn on the new preference setting “thread replies in friends” in Settings, Advanced.

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