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General Questions

Downloading and Installing




    Printing online documents
    Viewing the PDF documentation

    Viewing EPS files
    Exporting EPS

    Export doesn't work

Graphics in other applications
    "Fuzzy" graphics

Image Well
    Dragging selected graphics vs. dragging with no selection

Library Resources
    Deleting a bunch of resources

Page Size
    Custom page sizes
    Printing large pages

    Portable Patterns with Images

    Making a PDF file
    Exporting a PDF Image
    Multi-page PDF
    Non-standard page size

Web Input
    Opening HTML

Web Output
    Eliminating the Create logo
    Adding a target to a link
    Thumbnails in OmniWeb
    Text background color

Working with graphics
    Text into Splines

Working with images
    Cropping images
    GIF Quality
    Drag and drop large images

Working with text
    Special characters
    Editing text
    Disappearing linked text
    Shifty text
    Zooming tiny text
    Tibetan Language Kit
    Disappearing text
    Font changes don't stay

Q: PStill: I'm producing PS via the print panel in Mac OS X 10.2 - but when I go to distill this to PDF in PStill, I see an error. What can I do?

A: Just produce PDF directly, and redistill (transcode) it with PStill. In other words, don't bother making PS unless you need it for another purpose.

If you want to produce PS that PStill can handle, you'll need to create a Level 2 PS device:

1. Click Add Printer... from Print Center, "Printer List" window.
2. Select "IP" and give another ip address that could be on your network. Apple recommends using "localhost" (no quotes).
3. Select Printer Model: Apple, and choose a PS printer.

Now, that IP address will be available to "Print" to, but you'll
actually choose "Output Options", select "PS", and save the file,
which can now be converted to PDF via PStill.

Generally the output quality of the result will be better if you feed in
MacOS X generated PDF and not PS, because in this case PStill has better control on the embedded fonts and can take them over more easily.


Q: I want to print the Create online documents; how can I do this?

A: You can download the PDF from our web site.

Q: Is there any way to Rotate Left the display of the Create Manual PDF in Preview? I can rotate it in Acrobat, but I want to do without Classic!

A: Why not use Create to view it?

When you drag a multi-page PDF onto the Create tile or open a PDF file via the Open... menu, Create automatically creates a new multi-page document with the multi-page PDF on a single Master layer that is added each page. This allows you to view the PDF by paging through your Create document. (In fact, here at Stone Design, we almost always use Create to view simple multi-page PDFs.)

Then, to rotate it:

  1. Go to the Master Layer, L-1 via the page popup or Master Layers... Go To button

  2. Select the PDF, and rotate it via the Size pane's rotational slider (or enter 90 )

  3. Set the Page layout to Landscape

  4. Move the PDF image to fit the new layout as needed


Q: I am not able to view eps files - all I see is a rectangle with an X. What do I need to do to enable eps/ps viewing?

A: You need PStill (and then some PS fonts - try the GNU ones at our download page if you don't have any):

If you install our product "PStill" - an EPS to PDF distillery - then you can DIRECTLY view EPS on Mac OS X, in every OS X app, including Create. Along with PStill comes a Filter service which "rips" EPS directly to PDF in the background, when you, for example, drop an EPS into Create.

Be sure to place the "Services" folder in the PStill distribution's "Automatic EPS to PDF" folder into your /Library folder, log out and log back in to make the automatic conversion service work.

Q: I want to export my graphics as EPS

A: Download Create 10.3.5 or later; it's now an option in the Export Image format menu and the Image Well.


Q: I can't export as TIFF, PDF, Pattern, Effect, or ClipArt, using File->Export.

A: You can use Export to get the current page as a TIFF document by selecting TIFF format from the dropdown menu and (this is a current bug and should be fixed in the next release) adding .tiff to the filename that you've chosen. You can also use Export to get a PDF file of a single-page Create document by selecting the PDF format from the dropdown menu and (the bug again) adding .pdf to your filename. If you want a PDF file for a multipage document, see here.

You cannot use Export or Save As to save a Pattern, Effect, or ClipArt. Instead, select the format you want in the Image Well and drag from the Image Well to a folder in a Finder window. Those options in Export and Save As will be removed in the next version, since they don't really make sense for a whole document.

Graphics in other applications

Q: I'm trying to use a graphic made in Create in a Microsoft Word document, but it looks unclear and low res. I tried copy/paste and dragging in a PDF file made from the graphic.

A: It may be a Cocoa/Carbon thing. PDFs look fine in Cocoa apps that can use PDFs directly, but not in other apps.

Solution: In the Image pane of Create's Preferences window, give TIFF exports a DPI of 300. Set the Image Well to drag out TIFFs and then drag and drop a TIFF version of your image into Word.

Image Well

Q: When I drag out an export type (PDF, JPEG, TIFF, GIF, PNG) from the image well, sometimes I get the whole page, sometimes all of the graphics, and sometimes only some of the graphics. Why?

A: Here's the way it works:

  • When you've selected one or more graphics:
    • The exported graphic includes all of the selected graphics in a tight bounding rectangle.

  • When no graphics are selected:

    • For GIF, TIFF, PNG: The export includes all of the graphics in a tight bounding rectangle.
    • For JPEG and PDF: The whole page is exported: all the graphics in a bounding rectangle the size of the page.

Library Resources

Q: I dragged a bunch of images into the Library Resources window. Now I can't remove any of them using any of Create's menu items. Must I highlight the item and use the keyboard "delete" key?

A: Yes, that's the normal way to delete library resources. If you want to temporarily add a number of images (or other resources) and then get rid of them later, make a separate Gallery and place the resources there. Then you can get rid of all the resources by clicking the Remove button and removing the whole Gallery.

You can also add, delete, and rearrange Library Resources directly in a Finder window. The default location for Library Resources is in /Users/YourUserName/Library/Create/. Each type of resource has a folder. To remove several images, go to /Users/YourUserName/Library/Create/Images and delete the images and their thumbnail files.

Page Size

Q: I don't see a way to make different page sizes with File->Page Setup

A: Page Setup just lets you choose among paper sizes that the system knows about. To set a custom page size for Create, use File->Custom Page Layout

Q: How can I print a page that's larger than a standard paper size?

A: Create currently doesn't support automatic tiling, where your page is automatically divided up into paper-sized chunks for printing. You can do this manually:

  1. Make another (empty) document with a page size that matches your printer's paper size. Make as many pages as necessary to print your original document.
  2. In your original document, make a paper-sized rectangle. Place the rectangle over part of your page. Select all the graphics on the page and then choose Object->Group->Mask Group.
  3. Choose Art in the Image Well, drag the Mask Group to your new document and place it on a page. Go to another page.
  4. Go back to your original document, choose Object->Ungroup, and move the rectangle to cover another part of your page. Overlapping the tiles is useful if you're going to have to use manual pasteup to produce your over-sized pages. Select All, Mask Group, and drag from the Image Well to your new document.
  5. Repeat these steps until you have paper-sized pieces of your whole document.


Q: I'd like to share a pattern that contains an image, but the image doesn't seem to be transferred with the pattern.

A: This is a known issue (to be fixed in a future version). Here's a workaround:

  1. Save the image as PDF: set the Image Well to PDF, and drag out the icon into a Create Document

  2. Copy the PDF image

  3. In the Pattern Editor, paste image

  4. Click "To Fit" button

  5. Save pattern - it should be portable now


Q: How can I make a PDF file from a Create document?

A: If you have Mac OS X 10.1 or later, you can choose File->Export

Q: When I export an image to PDF by dragging it out of the Image Well, it creates a file which is flawlessly displayed with Preview, but only a portion of it is displayed with Acrobat 5.0 or when I import it into a latex document.

A: Those applications may have problems handling "encapsulated" PDF (PDF with a bounding box not equal to the page size). As a workaround, before exporting a single image to PDF, move the image to the upper lefthand corner of your Create document. You can also set the X and Y location of the image to 0 in the Size Inspector (Tools->Show Info; click on the Size tab).

Q: I can't export multiple page documents to PDF - why?

A: Get Mac OS X 10.1 or later; this has been fixed.

Q: I want to create a PDF of a size not yet supported by Apple's OS X - how do I do this?


  1. Choose File->Custom page layout to set the size

  2. If you need a specific bounding box, make a rectangle with a white stroke around your graphics

  3. Select-all and drag out the PDF icon from the Image Well - this will create a correct PDF

Web Input

Q: I have an existing html file that I would like to open with Create. I can't open the file. When I select "open" from the File menu, the existing html files are grayed out. How do I open an existing file?

A: Think of Create as a "Page Layout to Web or Print" application. Direct manipulation, what you see is what you'll get.

Open the html in a web browser, and copy/paste (or drag) items into Create, arrange them as you see fit. If you have custom HTML headers or footers, you can just add that to Web->Document HTML... -> Extra HTML panes.

Web Output

Q: How can I eliminate the Create logo on the Table of Contents and the "Created by Stone Design's Create..." at the bottom of each page?

A: As much as we'd like you to keep it there (you get a time stamp and we get the publicity and the ability to do searches and see the sites people have created), we can understand your wish to get rid of it.
  1. Choose Web->HTML Preferences
  2. Go to the Special pane.
  3. Check the No Logo checkbox.

Q: I need to force some links to open out of the current frame by adding a 'target = "_top"' to an anchor tag. How do I do that?

A: Use the Script field in the Web Info window (Tools->Show Info...:Web) to enter: target="_top" to exit all frames or target="_blank" to force the link to open in a new browser window.

Q: The thumbnails made in Create show up as little "phantom of the opera mask images" in OmniWeb. Why?

A: OmniWeb has a preference setting that allows you to filter images whose sizes match standard advertising image sizes. Create's thumbnails default to 120 pixels and several ad sizes use 120 pixels as one of their the thumbnails are being filtered as possible advertising.

You can change the thumbnail output size in Create's Preferences window under the Misc tab. You can also turn off the "Don't automatically load images: __ whose sizes match the standard for ads" in OmniWeb's Privacy Preferences.

Q: One of the things I do to create quick, small nav bars is to shade a table or cell and then just have straight text links over the shading. I can't find a way of doing this in Create without it creating a graphic, which defeats the purpose of keeping it small. Logically, I would like to select a text box and have the option to set a background. Is there a way of doing this?

A: Of course it's there!

Any set of graphics can be placed into a "Table Group". Any Table Group can have a background color, and/or a background image with any amount of dissolve. (For HTML purposes, anything placed in a Table Group is output in a nested table.)

To give your text a background color, select your text and choose Object->Group->Table Group. Then go to the Object Info window (Tools->Show Info: Object) and use the color well or set a background image.

Working with graphics

Q: How do I convert text to paths?

A: Select the Text Area and choose Object->Make Into Spline.

Working with images

Q: How can I crop images in Create?

A: Here's one way:
  1. Bring the image into a Create document
  2. Use the rectangle tool to draw a rectangle around the area of the image you wish to keep. You can use other tools also if you want to crop the image to a different shape
  3. Select the rectangle and the image.
  4. Choose Object->Group->Mask Group

The original image is still in the document. If you want to get rid of it and just keep the cropped image, select the Mask Group, select an image format in the Image Well, and drag from the Image Well to your document. Then delete the Mask Group.

You can also use PhotoToWeb or SliceAndDice to crop images.

Q: GIF images that I make in Create by using the Image Well look dithered and pixellated, even though I'm using websafe colors.

A: Create uses Cocoa image conversion routines, and Apple's current implementation of the GIF format is not very good. The good news is that when Apple fixes its implementation, GIF images in Create will automatically improve.
1. Use another format. PNG images have excellent quality; the downside is that they're not supported by older browsers. JPGs are okay, but they don't support transparency.
2. Create your GIF in another environment (Carbon or Classic) and drag it into your Create document. If you don't resize the GIF image, Create will use the original file when you output to HTML.

Q: When I drag and drop a large (>50MB) image file into a Create document, Create sometimes crashes. How can I use large images in Create?

A: The drag and drop routines in Mac OS X are written in Carbon and have a bug where if it takes too long to load the dropped data, the app frees needed information and then crashes.

A workaround is to use the menu command File->Open... to insert large images.

Working with text

Q: How can I use characters from the Symbol or Zapf Dingbats fonts?

A: To get characters from the Symbol or Dingbat fonts, you need to insert the appropriate Unicode characters into your text area. For an explanation and detailed instructions, see Mac OS X: How to Type Special Characters With Symbol or Zap Dingbat Fonts.

To summarize, for pre-Jaguar systems, open System Preferences and choose International preferences. Choose the Keyboard Menu tab. Check Symbol and Dingbats as well as your local language. Now you should have a Keyboard menu (indicated by a flag) in your menu bar. You can select the appropriate keyboard and enter characters from that keyboard's font.

For Mac OS X 10.2 and greater, open System Preferences and choose International preferences. Choose the Input Menu tab. Check the Character Palette checkbox. Quit System Preferences. When you want to enter special characters, choose Show Character Palette from the menu to the right of the Help menu.

In Create, you can also choose Help->Tutorials->Special Characters. This will open a Create document that contains all of the characters in the Dingbat and Symbol fonts. You can cut and paste the characters you want from this document into your own document.

Q: I can add a text area by dragging and dropping text or rich text from another application, dragging and dropping in a text file, pasting in text, or typing text. How do I edit the text area once I've created it?

A: Simply double-click the text to edit

Q: The text in linked text areas disappears when I zoom the document - what's going on?

A: The text is still there. Download Create version 10.3.52 or later.

This is fixed in Version 10.3.52.

Q: When I edit a text area on a zoomed page, the text shifts around when I'm editing and changes back when I'm done - what's going on?

A: Get Create 10.3.52 or later and you will no longer be annoyed.

This is fixed in Version 10.3.52.

Q: Why does text of size 8 or less not display correctly at zoomed views?

A: It's something to do with a bug in the text system in Mac OS X 10.2.


Quit Create, and type this into a Terminal window:

defaults write -g AppleAntiAliasingThreshold 6

Launch Create and you can edit small point size text again.

Q: When I use the Tibetan Language Kit with Create, I have trouble moving the cursor and selecting text.

A: This is a known issue in Jaguar and will be fixed in a future release of OS X.

Q: All my text disappeared after I closed and reopened a document.

A: This is probably because of two things:

1. Create changed its text archiving in newer versions to take advantage of the new text features in Jaguar and Panther.

2. You have an earlier versions of Create on your systems. You created the document in the newer version and then tried to open it in an older version. The older version can't read the archived text.


1. Get rid of old versions of Create so you don't risk opening a document that was created in a newer version.

2. If you must have compatability with older versions of Create, use this hidden default (enter this text in

defaults write com.stone.Create Pre_10.2_File_Compatibility YES

This disadvantage here is that your text will not retain any of the settings allowed by the improved text features of Jaguar and Panther (in particular, line spacing and paragraph spacing).

Q: When I change fonts in selected text, and save document, the next time I open the document the font changes back to the program

A: Are you running Unsanity's Silk haxie? If so, disable it when you're running Create.

Whenever you're having weird problems with any application, one of the first things to try is disabling any system modification software.

Do you have a question not answered here? Email us!

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